Terms of service

Welcome to It’s CustomAAry. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our site, browsing products, or making a purchase, you agree to be bound by these Terms. If you do not agree, you should stop using the site immediately.

1. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. This may include suspected fraud, abuse of our policies, or behavior that negatively impacts our business or other customers.

You agree not to copy, reproduce, resell, or exploit any part of the website, its content, or services without our written consent. Unauthorized use of our intellectual property, branding, or site materials may result in legal action.

You also agree that your use of the website will comply with all applicable laws, rules, and regulations. You must not use our products for unlawful purposes, including but not limited to fraud, infringement, or other prohibited activities.

2. Online Store Terms
By placing an order through our store, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you may only use our site with the involvement of a parent or legal guardian who accepts these Terms on your behalf.

You agree to provide accurate and complete information when creating an account or making a purchase. Submitting false, outdated, or misleading details may result in cancellation of your order or termination of your access to our services.

3. Products and Services
We strive to present all products with accurate descriptions, photos, and pricing. However, errors may occur. If we discover an error in your order (such as an incorrect price or product description), we reserve the right to cancel the order and issue a refund.

All items are subject to availability, and we cannot guarantee that every product shown on our site will always be in stock. We may set limits on purchase quantities, refuse orders, or discontinue products at our discretion.

Prices are subject to change without notice, and promotions may be withdrawn at any time.

4. Orders and Payment
Placing an order on our website constitutes an offer to purchase products. Once your order is placed, you will receive an order confirmation email. This email acknowledges receipt of your order but does not confirm acceptance. Acceptance of your order occurs when we dispatch the goods.

Payments must be made through the secure payment methods provided at checkout. By submitting payment details, you confirm that you are authorized to use the chosen method. If your payment is declined or flagged for fraud, we reserve the right to cancel the order.

5. Shipping and Delivery
We process and ship orders within 48 hours of purchase. Shipping times vary depending on the product and destination. The typical delivery timeframe is 3–5 business days for our most popular products, while other items may take 7–20 business days. Some items may arrive earlier than expected.

All orders include tracking information, which will be sent to you by email once your order is dispatched. While we make every effort to deliver within estimated timeframes, delays may occur due to customs, postal service disruptions, or other circumstances outside our control.

6. Returns and Refunds
We want you to be happy with your purchase. Please review our Refund & Returns Policy, which explains the process for cancellations, returns, exchanges, and refunds. By making a purchase, you acknowledge and agree to that policy.

7. Accuracy of Information
We aim to ensure that all content on our website is accurate, but we do not warrant that product descriptions, pricing, stock availability, or other site content will be error-free, complete, or up to date. Any reliance on the information on this site is at your own risk.

We may update product details, pricing, or site information without prior notice.

8. Intellectual Property
All content on this site—including logos, designs, text, product photos, graphics, and digital assets—is the exclusive property of It’s CustomAAry or its licensors. You may not use, reproduce, or distribute any content from the site without prior written permission.

Unauthorized use of our intellectual property may result in immediate termination of your access and potential legal action.

9. Limitation of Liability
To the fullest extent permitted by law, It’s CustomAAry is not liable for any damages, losses, or claims arising out of your use of our website or products. This includes, but is not limited to, indirect, incidental, punitive, or consequential damages.

Our liability, in any case, will not exceed the amount paid by you for the products purchased.

10. Indemnification
You agree to indemnify, defend, and hold harmless It’s CustomAAry and its employees, partners, and affiliates from any claims, demands, or damages (including reasonable legal fees) arising from your breach of these Terms, misuse of our site, or violation of another’s rights.

11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles. By using our site, you consent to the jurisdiction of courts in New Jersey for any disputes.

12. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a new “Effective Date.” Continued use of our site after updates are posted constitutes acceptance of the revised Terms.